The mechanism is straightforward. First, MoveSmart markets your Burlington unit, working with RECO licensed broker partners on anything that requires a licensed brokerage, and fields inquiries from prospective tenants. Second, every applicant moves through a documented screening process covering income, employment, credit, rental history, and references. Third, you approve the tenant before any lease is signed, so the decision stays yours. Fourth, the lease is executed on the Ontario Standard Form of Lease as required under provincial rules. Once a qualified tenant is placed, the guarantee window opens. For six months, that placement is protected. If the tenant defaults on rent or vacates early inside that window, MoveSmart treats it as a covered placement failure and re sources a new qualified tenant without charging a second placement fee. You pay the success fee of one month of rent only once the original qualified tenant is placed, and nothing upfront before that. The guarantee is not insurance and it is not a rent collection service. It is MoveSmart standing behind the tenant it sourced, in a defined Burlington window, so a bad placement becomes MoveSmart's problem to fix rather than yours.