Filled in nine days at $200 over our asking rent. The screening report was the most thorough I have ever seen - credit, employment, two reference calls, the works. I sleep better.
Real Owners. Real Results.
200+ verified Google reviews. A 4.9 average. Every story below is from a property owner who handed us their keys and never looked back. No filters, no curation tricks.
Behind every five-star review is a key changing hands — and an owner who didn’t have to be there.
The next chapter
Every review on this page started with a real move-in day.
Below: 17 owners across Canada and the US, in their own words. Filter by country or city to find owners near you.
What owners say
Owners across North America. Read every word.
Sourced from our verified Google, BBB, Realtor.ca, and Trustpilot profiles. Names abbreviated for owner privacy; cities and outcomes are real.
“Filled in nine days at $200 over our asking rent. The screening report was the most thorough I have ever seen - credit, employment, two reference calls, the works. I sleep better.”
“Two units, two perfect placements. Communication is the difference - I always know where things stand.”
“I had been burned by an agent who placed a tenant in three weeks who did not pay. MoveSmart took longer to vet, but the family they placed has been flawless for two years now. I would never go back to the rush-and-pray model. Their process is the product.”
“Honest pricing, no surprise fees. They told me exactly what my rent ceiling was, even when I pushed for more.”
“I live overseas and needed a leasing partner I could trust completely. Three placements in three years - clean qualification reports, deposits properly trusted, every lease signed remotely. The owner portal is genuinely useful, not the usual broken industry software.”
“They turned a vacant unit around in eleven days. My previous PM took six weeks for the same building.”
“I interviewed four firms. MoveSmart was the only one that gave me a written market analysis before asking for a signature. That alone said everything about how they operate.”
“Smooth handover from the previous PM. No drama, no gaps in service.”
“They handled an emergency furnace replacement in February at minus thirty without me lifting a finger. Three contractor quotes within a day, work done in 48 hours. That is what I am paying for.”
“Five years as a client. Two tenant turnovers in that time, both painless. Recommended to my whole investor circle.”
“Their photographer made my unit look like a feature in House & Home. Showings booked out the first weekend. Lease signed at full ask.”
“Direct, no upsell, no nonsense. Exactly what I want from a leasing advisor.”
Owner success stories
Three owners. Three outcomes.
Real situations, real numbers. Names used with permission; details verified by the client.
Hema Verma
Brampton, ON · Detached 4-bed · $3,400 rent
Before
Six weeks vacant after a rushed placement collapsed at month two. Two months of unpaid rent.
After
Re-listed, vetted, and signed a two-year lease with an A-tier family within twelve days.
“Their process is the product — not the speed.”
Days to fill
12
Renewal year 2
+4%
Late payments
0
Linda Cheng
Ottawa, ON · Westboro townhouse · owner overseas
Before
Living in Singapore. Previous broker placed a tenant in three weeks who broke the lease at month four.
After
Three placements over three years: every lease signed remotely, every deposit trusted, zero owner-side admin.
“Three placements, zero chased emails.”
Years as client
3
Placements done
3
Qualification accuracy
100%
Andre Pereira
Vancouver, BC · Yaletown 1-bed · premium positioning
Before
Listed at $2,950 by previous broker. Sat empty for 38 days through peak season.
After
Repositioned at $3,150 with new photography. Signed in nine days at full ask.
“Under-marketed, not over-priced.”
Days to fill
9
Above prior ask
+$200
Annual lift
+$2.4k
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