MoveSmart Rentals

Tenant Insurance · London, ON

Tenant Insurance in London

Full-service tenant insurance for London landlords. We list, market, show, screen, and sign your unit, syndicated to the MLS and 20 portals, with an 18-day average from listing to lease.

MLS + 20 portals · Broad listing exposure
18-day avg placement · Listing to signed lease
Compliant screening · Documented audit trail
No tenant, no fee18-day average to lease6-month replacement guaranteeCompliant with the RTA 2006

Why it matters

What goes wrong with tenant insurance in London alone

London owners run into the same insurance problems again and again, and almost all of them trace back to one thing, no verification at signing. Here are the issues we solve as part of placing your tenant.

  • 01

    The tenant never actually bought a policy

    A renter promises to get insurance and never follows through, leaving you exposed when a loss happens. We collect proof of an active policy before move-in, so a verbal promise never substitutes for a real, verified certificate of insurance in your file.

  • 02

    Coverage lapses a month after move-in

    Tenants sometimes buy a policy to satisfy the lease, then cancel to save money. We help you require the tenant to list you as an interested party so the insurer flags any cancellation, giving you early warning instead of a surprise after a claim.

  • 03

    The liability limit is too low to matter

    A bare-minimum policy may not cover the real exposure in your London unit. We require a specific minimum liability amount you set, commonly one to two million dollars, and confirm it on the proof of coverage before the tenant takes possession.

  • 04

    Water damage falls into an excluded peril

    Base policies often exclude sewer backup and overland flooding, a real risk in Old South and Old North basements and century homes. We require the policy and direct owners and tenants to licensed brokers for the water endorsements London housing stock needs.

  • 05

    No paperwork when a claim arrives

    When a loss hits and you have no documentation, you are stuck. We hand you the certificate or declaration page as part of the move-in package, so your file is complete from day one and you can act fast if anything goes wrong.

Self-managed vs MoveSmart

The same vacancy, two outcomes

Same London unit, same week it goes vacant. The difference is who runs the lease-up.

Time to lease

Yourself

Weeks of solo showings and chasing replies

MoveSmart

18-day average, showings 7 days a week

List price

Yourself

Guesswork; overpricing costs a full month

MoveSmart

Priced to live comparables within 1 km

Exposure

Yourself

One or two free listing sites

MoveSmart

MLS + 20 rental portals

Screening

Yourself

A credit check and a gut feel

MoveSmart

Credit, income, employment, references, documented

The lease

Yourself

Generic template, compliance risk

MoveSmart

Ontario Standard Lease, e-signed and filed

Your cost

Yourself

$0 fee, but your time and vacancy risk

MoveSmart

One month’s rent, only when a tenant signs

If it falls through

Yourself

Start over and pay to re-list

MoveSmart

6-month replacement, no second fee

Free Tool

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Market context

Why tenant insurance protects London owners

Tenant insurance protects you, the owner, more than most landlords realize. Your building policy covers the structure, but it does not cover your tenant's belongings, and it does not shield you from being dragged into a liability claim when something goes wrong inside the unit. If a tenant's unattended candle starts a fire in an Old South duplex, or a tenant's overflowing tub damages the unit below in a downtown walk-up, the tenant's liability coverage is the first line of defense. Without it, an uninsured tenant has little ability to pay for the damage they cause, and their losses can turn into your headache and your insurer's subrogation fight. Requiring renter insurance moves that financial risk onto a policy designed to absorb it. It also signals tenant responsibility. Renters who carry insurance tend to treat the property with more care and understand the consequences of negligence. Because MoveSmart screens and places the tenant, we are positioned to require this coverage before move-in and to confirm it is real, not a promise made on paper that never gets purchased. That verification is the protection.

A London rental staged and ready for showings — MoveSmart Rentals

What you get

What renter insurance actually covers

A standard tenant policy in Ontario has three core parts, and London renters should understand each one. First is contents coverage, which pays to repair or replace the tenant's own belongings after a covered loss such as fire, theft, or certain water events. This matters to you because a well-insured tenant is far less likely to fight you over damaged possessions or withhold rent in frustration. Second is personal liability coverage, usually one to two million dollars, which responds when the tenant accidentally causes injury to someone or damage to the property, including the unit and the building. This is the piece that protects owners most directly. Third is additional living expenses, which covers the tenant's hotel and meal costs if the unit becomes uninhabitable after a covered loss, so a displaced tenant is not pressuring you to break the lease. Policies vary by insurer, and details like water damage endorsements differ widely. We do not sell insurance or give coverage advice. We require it, we collect proof, and where owners want deeper guidance we point them to RECO-licensed brokers and insurance professionals.

Leasing legally in Ontario

The rules that protect you

Every MoveSmart placement is run to Ontario law, so the lease you sign holds up and your decisions are defensible.

Residential Tenancies Act, 2006

The RTA 2006 governs most private residential tenancies in Ontario, administered by the Landlord and Tenant Board.

Ontario Standard Lease

The government Standard Lease (Form 2229E) is mandatory for most tenancies signed since April 30, 2018. We prepare it on every placement.

Human Rights Code screening

Screening follows the OHRC: no disqualifying protected grounds, no rigid 30 percent income rule, no automatic refusal for thin credit.

2026 rent increase guideline

The 2026 guideline is 2.1 percent, with at least 90 days written notice and one increase every 12 months for rent-controlled units.

Non-payment and the LTB

Unpaid rent runs through an N4 notice (now a 7-day termination period under Bill 60) to the Landlord and Tenant Board.

New market rent on vacancy

Between tenancies you may set a new market rent. We price each vacancy to the live comparable set.

Defensible & documented

How we require and verify insurance at signing

Verification is where most landlords drop the ball, and it is built into our placement process. We require tenant insurance as a written condition of the lease, naming a minimum liability amount you specify, commonly one to two million dollars. Before the tenant takes possession, we collect a certificate of insurance or the policy declaration page that confirms the policy is active, names the insured tenant, shows the unit address, and lists the liability limit. Where you ask for it, we have the tenant request that you be added as an interested party or additional interested party so your insurer notifies you if the policy lapses or cancels. We check that the coverage start date lines up with the lease start date, not a future date the tenant intends to backfill. We hand you the proof as part of the move-in package, so your file is complete from day one. Because our success fee is tied to a real, qualified placement with a 6-month replacement guarantee, we have every incentive to put a responsible, properly insured tenant in your London unit, not just any signature.

Documented tenant screening for London, ON rentals — MoveSmart Rentals

We don't get paid until your London unit is leased. That single line rewrites how a leasing file gets run.

The MoveSmart success-fee promise

Transparent pricing

Leasing fees in London

No upfront cost and no monthly percentage, ever. You pay a one-time success fee equivalent to one month of contracted rent, due only when a qualified tenant signs the lease.

Leasing & tenant placement

One month rent

One-time success fee, billed only when a tenant signs. $0 upfront.

  • Professional photography and video
  • MLS and 20 portal syndication
  • Tenant screening and background checks
  • Showings and applicant management
  • Lease drafting, e-signing, and deposits
  • Move-in coordination and key handover
  • 6-month Tenant Replacement Guarantee

Optional add-ons

As needed

Layer on extra coverage when it fits the property.

  • Rent Protection, quoted by partner
  • Paid advertising, pass-through at cost
  • Institutional lease-up, custom RFP
  • GST/HST excluded; confirmed in writing first

Our promise

The MoveSmart Tenant Replacement Guarantee

If a tenant we place leaves within the first six months, we re-market and re-place the unit at no additional success fee. You are not paying twice for one vacancy.

  • First 6 months covered
  • No additional fee
  • Same screening standard

The detail

Everything that goes into tenant insurance in London

Pricing, marketing, screening, cost, and renewals, broken down so you know exactly what we do and why it works in this market.

01

Tenant insurance across the London neighbourhoods

Insurance risk and tenant profile shift across London, so we tailor what we require. Downtown units, including condos and converted walk-ups, carry water and fire exposure from shared plumbing and older wiring, so liability proof matters most here. Old North draws graduate students and professionals near Western, often in century homes where dated electrical and plumbing raise the odds of a covered loss, making active coverage and water endorsements worth confirming. Old South features heritage houses and basement suites where freeze-thaw and sump issues drive water claims, so we verify the policy is live before keys change hands. Byron is family-oriented with detached homes, where contents values run higher and liability from pools or trampolines can surface. Hyde Park is newer and growing, with townhomes and rental houses where younger tenants sometimes underinsure, so we push for adequate limits. Masonville sits near the university and the mall, heavy with student renters who frequently skip coverage entirely, which is exactly why we make proof non-negotiable at signing there.

02

Insurance requirements under Ontario leases

Ontario does not force tenants to buy insurance by statute. The Residential Tenancies Act, 2006 and the Landlord and Tenant Board govern the relationship, but neither mandates renter coverage on its own. What the law does allow is for you to make insurance a term of the tenancy. When the requirement is written into the lease, the tenant agrees to carry it, and you gain a contractual basis to enforce it. The standard Ontario lease form includes space for additional terms, and a properly drafted insurance clause belongs there. It should state the minimum liability limit, require proof at move-in, and require the tenant to keep the policy active for the full term. We help owners put this clause in place at signing and collect the proof, so the requirement is documented rather than assumed. We are not lawyers and we do not draft legal opinions. For enforcement questions or Board disputes, owners should consult a paralegal or lawyer, but the foundation, a clear written clause and verified proof, is something we set up as part of every placement.

03

Liability, contents, and water damage

For London owners, the liability portion of a tenant policy is the part that protects you, and water damage is the most common way it gets tested. Picture a slow leak from a Hyde Park townhome dishwasher, a burst pipe during a January cold snap in an Old North century home, or a tenant in a downtown condo who leaves a tap running and floods the unit below. In each case, the tenant may be on the hook for the damage, and their liability coverage is what responds. Without it, you and your insurer are left chasing an individual who often cannot pay. Contents coverage handles the tenant's own ruined furniture and electronics, which keeps that loss from becoming a dispute with you. Water damage is where policies differ most, because some events like sewer backup or overland flooding require specific endorsements that base policies exclude. We cannot tell a tenant which endorsements to buy. What we can do is require the policy, verify the liability limit you specified, and direct owners and tenants to licensed brokers for the water-specific coverage questions that matter in London's freeze-prone housing stock.

04

Common gaps and how claims play out

The most common gap is no policy at all. A tenant promises to buy coverage, never does, and the lapse only surfaces after a loss. We close that gap by collecting proof before move-in rather than trusting a verbal commitment. The second gap is the lapsed policy. A tenant buys insurance for the first month, then cancels to save money. Asking to be listed as an interested party means your insurer flags a cancellation, so you learn about it in time to act. The third gap is the underinsured policy, where a tenant carries minimal liability that does not match the exposure in your unit, which is why we require a specific minimum limit. The fourth gap is the excluded peril, often sewer backup or overland water, which a base policy does not cover and a London basement suite badly needs. When a claim hits, a properly insured tenant files with their own insurer, liability responds for damage they caused, and you stay out of the financial line of fire. When there is no policy, the loss lands on you. Verification at signing is what decides which story plays out.

05

What tenant insurance costs in London

Tenant insurance is inexpensive relative to what it protects, which is why owners should never accept skipping it as a cost concern. In Ontario, renter policies typically run a modest monthly premium for a standard package of contents, liability, and additional living expenses, far less than a single month of rent and a tiny fraction of what an uninsured liability claim could cost. The exact price depends on the tenant's coverage limits, deductible, claims history, the building, and any add-ons like extended water damage, so we do not quote figures we cannot stand behind. What we can say is that the affordability of these policies removes the main excuse tenants give for not buying one. For owners, the math is simple. The premium is the tenant's responsibility, the protection flows partly to you, and the cost of requiring it is effectively zero. MoveSmart builds the requirement into the lease and verifies the policy at signing as part of our placement, with our success fee tied to delivering a qualified, insured tenant and backed by a 6-month replacement guarantee. For pricing and policy specifics, tenants and owners should speak with a RECO-licensed broker or insurer.

Choose Your Path

Two doors, one standard

Whether you own the property or are searching for your next home, MoveSmart Rentals runs the same disciplined playbook on both sides of the lease.

Premium single-family rental home at dusk
01 / Owners

Hands-off leasing, brick by brick

For Property Owners

Full-service leasing and tenant placement with zero upfront cost. Strategic pricing, professional marketing, tenant qualification, lease execution, and a documented move-in - hands-off leasing from listing to keys.

  • 18-Day Avg Placement
  • Defensible Qualification
  • Rental Protection
  • MLS + 20+ platforms
  • Dedicated Leasing Advisor
  • Owner Portal
Zero upfrontOwner Services
Bright, professionally staged apartment interior
02 / Tenants

Verified listings, honest pricing

For Tenants

Find your next home from our pipeline of professionally listed rentals across Canada and the United States. Verified listings, transparent pricing, and a smooth application-to-move-in experience.

  • Verified Listings
  • Online Applications
  • Online Payments
  • Transparent Pricing
  • Responsive Leasing Team
  • Secure E-Sign
Zero upfrontBrowse Rentals
Same team, both sides of the lease

Areas we serve

Local coverage across London

A dedicated leasing page for each London district, with rents, demand and lease times specific to that pocket of the city.

  • 01Downtown
  • 02Old North
  • 03Old South

Beyond London

Leasing across the region

The same leasing pipeline and standard runs across the surrounding cities. One point of contact for a portfolio spread across more than one market.

Free - No Obligation

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Frequently Asked

Frequently asked questions

No. The Residential Tenancies Act, 2006 and the Landlord and Tenant Board do not require tenants to carry insurance on their own. However, you as the owner can make it a written term of the lease, and that is exactly what we help London landlords do and verify at signing.

Ready to start tenant insurance in London?

Zero upfront, success-fee pricing, and a documented, compliant lease. One number, one accountable team.